Support

We want to make sure that you have the best possible experience with your Bathmate, as fits the world’s best penis pump. Along with the information contained with every Bathmate product, we’ve put together some useful support articles covering some important topics:

• Bathmate FAQs: We get a lot of frequently asked questions at Bathmate. Does the pump really work? (yes). Is it safe to use? (yes). Is shipping discreet? (absolutely). Click through for some more in-depth answers to the important questions about our hydropumps.

• Contact Bathmate: Whether you’ve got a couple of questions before you buy or want to get in touch for any other reason, just click through to find out a couple of ways you can contact the team at Bathmate.

• Register Your Bathmate: To take advantage of the free 2-year warranty on your penis pump (or any of our extended Bathmate warranties), you just have to register your product via the attached serial number - click through to protect your purchase.

• Recognising Fake Bathmates: As the world’s favourite penis pump, Bathmate has to deal with a lot of fakes - here’s how to make sure that you get a genuine hydropump rather than a dangerous fake.

• User Guides: Where relevant, all Bathmate products come with a complete user guide, but on this page, we’ve put together a full collection of them, covering everything from our water-based penis pumps to our huge range of Bathmate accessories.